FAQ
Have questions? We've got answers!
Have questions? We've got answers!
Sorry, at this time we are unable to offer international shipping.
Your order will be shipped within the time frame stated on the product's listing. Most of our items are custom made to order and take time to be completed. During the holiday season, rush fees are available at checkout if you need your items faster than what is stated on the product's description.
Turnaround time is listed on every product's page and description. During the holiday season, shipping times may fluctuate and take up to 21 days unless rush fees were paid for at checkout.
If you paid for rush fees, your item will be ready at the date you selected.
All items are final sale and non returnable.
Monogram orders can often be confusing to many people since the letters appear to be out of order. Depending on whether you wish to give a single-letter monogram or a three-letter monogram will determine what letters you should use. YOu can read more about proper initial hierarchy here.
Don't hesitate to reach out with any questions